Bet Pawa's Privacy Policy — Your Data, Your Rights

This Privacy Policy applies to Bet Pawa's website, mobile app, and all other digital platforms. By using any Bet Pawa service, you agree to this policy. We process personal data in accordance with the core principles of GDPR.

This policy applies to everyone residing in Bangladesh and anyone using Bet Pawa from anywhere in the world. Bet Pawa is not available to users under 18, and this policy does not apply to them.

Bet Pawa only collects information that is strictly necessary — nothing more. The different types of data we collect are described below:

What We Don't Collect

• Full bank account numbers or card numbers are never stored directly.
• Payment gateway data is stored in a separate encrypted system.
• We do not collect any information related to religion, political views, or ethnic identity.

Bet Pawa collects data through several methods. We maintain full transparency in each:

Direct Collection

• Information you provide directly when filling out the registration form.
• Documents uploaded during the KYC process.
• Records of conversations with customer support.
• Information provided through surveys or feedback forms.

Automatically Collected

• Usage patterns collected via cookies and tracking technologies.
• IP addresses, login times, and error details stored in log files.
• Device fingerprinting (for fraud prevention).

Bet Pawa uses collected data only for specific purposes. No data is ever used without a valid reason:

• Account Management: To verify registration, login, and account security.
• Identity Verification: To complete the KYC process and verify your age.
• Transaction Processing: For processing deposits, withdrawals, and bonus payments.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issue quickly.
• Legal Compliance: To meet legal and regulatory obligations.
• Service Improvement: To analyze usage patterns and improve the platform.
• Personalized Experience: To show you offers tailored to your preferences.

Your data is never sold to advertisers or third-party marketers.

Bet Pawa shares your data with third parties only when necessary and to the minimum extent possible. Situations where sharing may occur include:

Permitted Sharing

• Payment providers: With Mobile Pay, Nagad, Rocket, and banks — solely to process transactions.
• Identity Verification Services: With authorized third parties for the KYC process.
• Legal Authorities: When required by a court order or legal obligation.
• Fraud Prevention Services: With industry-recognized security partners.

Never shared

• To advertisers or marketing companies.
• To social media platforms.
• To other betting companies.
• To any unnecessary third parties without your consent.

Bet Pawa uses industry-leading technology to keep your data secure. We apply multiple layers of protection to ensure your safety:

• AES-256 Encryption: All stored data is protected with military-grade encryption.
• SSL/TLS Protocol: All data is encrypted in transit.
• Two-Factor Authentication: An additional security layer for your account.
• Regular Security Audits: Third-party experts conduct regular audits of the entire system.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Staff Training: All staff receive regular training on data protection.

That said, no online platform can guarantee 100% security. We strongly advise you to stay vigilant — use a strong password and never share your account details with anyone.

Bet Pawa uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.

Cookie Type

• Essential Cookies: Required to maintain your login session and keep core functionality running — cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics cookies: Used to understand site usage patterns — can be disabled.
• Security Cookies: To detect fraudulent activity.

Your consent for cookie use is requested upon your first visit to the site. You can disable cookies through your browser settings, though some features may not function properly.

At Bet Pawa, you have clear, defined rights over your data. We respect those rights and act on them promptly:

Bet Pawa does not retain data longer than necessary. Retention periods are determined by data type:

• Account information: For as long as your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after verification.
• Customer support conversations: 2 years.
• Log files: 90 days.
• Cookie Information: Until the end of the session or a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Bet Pawa may update this Privacy Policy from time to time. For significant changes, we will notify you in advance:

• A notification will be sent to your registered mobile number or email.
• You will be notified via pop-up notifications on the platform.
• The date of the most recent update will be clearly stated on this page.

Continued use of Bet Pawa after any changes takes effect will be considered your acceptance of the updated policy. If you object to any changes, please stop using your account and contact us.